Every skilled sales associate knows that to be successful, they need to know what the customer is thinking. What do they want? To be left alone. No, not necessarily! Customers have questions, and they want concise answers. They just don’t want to be pestered, pressured, or pandered to. Especially when […]
You’re serious about the success of your car dealership—after all, if you weren’t, you’d probably be in some other business. That means of course that you’re always looking for ways to make the buying process easier and more convenient for your prospective buyers, and to provide them with better service […]
It may be hard for to remember a time without the internet, but it was only a couple of years ago that consumers had to visit a dealership in person if they wanted to buy or lease a vehicle. Now it’s estimated that around 86% of consumers start their car […]
